Frequently Asked Questions (FAQs)

Q:  Why can't I find CSB or SJU when I am searching for them?

The institutions are only accessible as "College of St Benedict & St John's University (MN)."

Q:  How much does a transcript cost through the National Student Clearinghouse?

  • Mail/Hold for Pickup  - $10.90 per copy, $12.90 per copy effective 7.1.2024
  • Electronic Transcript Exchange (ETX**)   -  $10.90 per copy
  • Official PDF  - $12.65 per copy

**ETX is a secure data exchange between CSB/SJU and select other educational institutions/organizations. When ETX is available, the electronic PDF option will NOT be available in the ordering process.


Q: What if my transcript order is placed on a hold?

eTranscript requests that are on hold will remain in the system for 15 days. If the hold is not resolved, the order will be automatically cancelled .

Q:  How do I track the status of my transcript order?

Q:  How do I retain a copy of an official PDF without a password?


Office of the Registrar - Transcript and Eligibility Coordinator
College of Saint Benedict/Saint John's University
P.O. Box 5511
Collegeville, MN 56321
(320) 363-3396
Fax: (320) 363-2714
registrar@csbsju.edu